Telecoms

With the convergence of voice and data, enterprise telephony is becoming more complex and risky for global financial institutions to manage. These multi-vendor telephony environments are also an area where costs are both substantial and challenging to keep track of.

Ballintrae have a long history in the provision of both data and voice services to the financial community. We have witnessed first-hand the dramatic shifts in technology platforms and supported a number of financial institutions as they consolidated, upgraded or reviewed their ongoing requirements on their trading floor, back office or across their business.

Because of this Ballintrae are able to offer the advice, support and hands-on skills that clients need whether you are considering the move to IP telephony, the integration of systems, running systems in parallel, partial migrations to new IT telephony or an audit to track and reduce the costs of telephony provision.

Ballintrae is independent but has very close relationships with key vendors and this ensures the continued impartiality of our advice and recommended solutions.

Our team of experts have led or worked on a range of projects including the following:

• Design and migration of all internet-facing services for a leading retail bank
• Dealer board migration from IPC to BT ITS platform for a European investment bank
• Dealer board upgrade to BT ITS Campus for a global investment bank
• Implementation of call centre voice recording platform for a UK insurance company
• Design & implementation of Avaya IPT platform for a global investment bank
• Programme Management of the IPT deployment to UK retail bank
• Re-engineering of the entire externally facing network and firewall infrastructure for a leading retail bank

For more information about our work in this area and how we can help your organisation please contact Ballintrae today.

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