| - December 2010 |
| When a global insurance company outsourced their IT to focus on their core business, all of their voice services were unifed onto a new Avaya IPT platform. This was a huge undertaking considering the insurer had 15,000 staff located in 25 branch offces spread all over the country and 5000 front offce agents located in 4 large call centres. With Ballintrae's call centre migration experience, a team were brought in to project manage the migration of the telephony for 3 of their largest call centres and 8 regional branch offices. |
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| - November 2010 |
| After Ballintrae successfully completed the upgrade to one of the UK’s leading bank’s firewall security perimeter system, Ballintrae was put in charge of the migration of all of the UK bank’s key external and third-party facing services from the ‘end of life’ platform to the new strategic solution. |
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| - September 2010 |
| When a major global investment bank with approximately $2.9 trillion in assets under management or custody moved its three separate UK trading divisions into a single head office building, the challenge was to consolidate their trading and telephony systems. The bank’s aim was to cut costs and simplify the administration of their trading system. By purchasing a new trading platform the investment bank looked to reduce not only its support costs but also the administration of the system. |
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| - February 2010 |
| Over a period of nine months, a Ballintrae team have successfully replaced 80% of the 54 End-of-Life Cisco devices in the main data centres of a major financial institution that were no longer being supported by the manufacturer. With some equipment supporting major pieces of infrastructure, the Ballintrae team were faced with many challenges. |
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| - December 2009 |
| Reporting pricing data usage to the Exchanges is a complex business. So, when one of the world’s leading providers of trading products to individuals was uncertain of whether it was reporting the correct information to the Exchanges it brought in one of Ballintrae’s Market Data experts to conduct a thorough audit. |
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